Smart Essentials

Intelligent tools for the complete picture

Every smart TOUGHBOOK user knows – having a complete picture of your mobile device estate allows you to get the most productivity and utilisation out of that estate. But how do you get a complete enough picture to make the right decisions when you don’t have the right insights?

Our Smart Essentials toolset provides you with valuable, intelligent and actionable insights into the health and utilisation of your entire mobile estate. It’s operational intelligence that helps you monitor your deployed devices closer than ever and make informed decisions, faster.

Powered by B2M, the Smart Essentials suite consists of three services – Smart Service, Smart Battery Monitor and Smart Device Monitor – that capture, analyse and report on mobile device behaviour and attributes. By doing it all in real time, these Smart Essentials allow you to monitor and manage your devices as proactively as possible.

Smart
Service

Get deeper insight into your devices and diagnose problems affecting performance and productivity. All Smart Service analytics are displayed on our interactive dashboard, giving you easy access to critical event notifications, real-time updates, drill-down capabilities, graphs and charts, and more.

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Smart Battery
Monitor

The TOUGHBOOK Smart Battery Monitor keeps track of your devices’ batteries round the clock. It automatically alerts you when battery health is deteriorating, giving you time to take action and maintain performance in the field. Plus, with real-time insights via the cloud-based dashboard, you can monitor your devices’ battery health 24/7.

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Smart Device
Monitor

Our smartest monitor yet. The Smart Device Monitor reports on device usage in even greater detail, giving you critical information on device location, user experience (including drop detection) and utilisation. Set alerts based on geofence perimeters and devices’ time out of contact for precise data on where, when and how your TOUGHBOOK devices are being used.

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Get deeper insight into your devices and diagnose problems affecting performance and productivity.

Smart Service provides robust, 24/7 monitoring of:

Battery Health: Receive real-time information on battery performance, discharge rates, charging cycles and life expectancy based on learned patterns.

Application Usage: Receive real-time information on battery performance, discharge rates, charging cycles and life expectancy based on learned patterns.

Disruptive Events: Achieve unprecedented understanding of device disruptions with real-time notifications of events. Identify the devices that experience the most disruptions, review instant feedback on bug \ fixes and software patches, determine the efficacy of corrective actions, and isolate device issues from user issues.

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See how UK Power Networks are deploying Smart Service to transform utility mobile workforce productivity and customer service.

Listen to webinar

The TOUGHBOOK Smart Battery Monitor automatically alerts you when battery health is deteriorating, giving you time to take action and maintain performance in the field.

The monitor employs a two-level alert system. You will receive an email when batteries are at Amber level (65% health; replacement required soon) and Red level (50% health; immediate replacement).




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The Smart Device Monitor reports on device usage in even greater detail, giving you critical information on device location, user experience (including drop detection) and utilisation.

  • Lost, Missing & Stolen Devices: Smart Device Monitor warns you when a device is not in the location it should be, allowing staff to take immediate action to avert any permanent (and costly) loss of assets.
  • Asset Utilisation: With real-time insight into how assets are used, you can make more cost-effective decisions on buying and deploying equipment and adjust capacity as business cycles change.
  • Issues that Affect Productivity: Smart Device Monitor rapidly identifies the issues impacting productivity, enabling improved performance and reduced downtime. Stop small issues from becoming significant problems by installing early warning systems.
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30 Day Free Trial

Want to see for yourself how getting the complete picture with Smart Essentials boosts productivity and utilisation?

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Key Smart Essentials Benefits

Make your TOUGHBOOK investment more profitable

Smart Essentials allow you to monitor activity and invest in the appropriate warranty and accessories as problems occur - not after the damage has already been done. For example, if Smart Device Monitor alerts you that a particular device is being dropped frequently by workers, you can respond by investing in the accidental damage warranty.

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Boost productivity

The critical information provided by the toolset allows you to avoid unplanned downtime as well as identify and proactively resolve the disruptive events that most impact productivity. By allowing you to anticipate, measure and respond to disruptions more efficiently, Smart Essentials ensures devices aren’t out of action for long – which means neither are workers.

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Identify utilisation improvements

By offering full-status visibility of every device in your estate alongside vital performance analytics, the software allows you to deploy under-utilised devices to other parts of your organisation and gain valuable insight into the applications that are being used most.

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End unexpected bills

Intelligent insights into WLAN activity and mobile data usage allows you to identify high-usage data areas, heavy users and demanding applications in real time, so you can anticipate bill amounts and get ahead of any nasty surprises.

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Reduce costs and maximise ROI

From scheduling maintenance to ordering batteries, Smart Essentials let you know what decisions to make - and when - to boost your bottom line. For example, the Smart Battery Monitor allows you to purchase replacement batteries when required rather than hold stock and waste money on batteries that don’t get to work right away.

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30 Day Free Trial

We’re offering you a FREE 30-day trial of any one of the three modules. Fill out this form and we’ll have a Panasonic account manager contact you.


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